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To get connected to Remote Access, try the following troubleshooting steps:

1. Make sure your business computer is powered on and connected to the Internet.
2. Make sure the DaySmart Salon Remote Access Service is running.
   • Within DaySmart Salon, open the "Online Services" menu and select "Remote Access Web Setup".
   • Press the "Start Service" button. The Service Status should be listed as Running.

If you are still unable to log in, please contact our Customer Support Department by e-mail at beauty-support@daysmart.com.